Tech CBT Announcements

  • What do I need to look at as the Techcon for CBT Testing?

    There is no separate Technology Coordinator Guide or checklist for CBT administration. Instead, technology coordinators should use the following resources (See CBT File library below):

     

    ·         Test Administrator User Guide

    ·         TIDE User Guide

    ·         FSA Infrastructure Trial Guide

    ·         Secure Browser Installation Manual

    ·         FSA Technical Specifications Manual
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CBT Technical File Library

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  • FSA  Pearson
  • HelpDesk
    General Questions
     850-487-7524
     
    Eric Rodriquez
    Technical issues, SCCM, Browsers
    487-7508
     
    Scott Whittle 
    Certification Process, Infrastructure Trials, Survey Password resets
    850-487-7357


    Contact FSA Directly

    Email Support: fsahelpdesk@air.org

     Emails to the Help Desk will be automatically logged and will be responded to within one working day (typically sooner). Urgent requests will be given priority.

    Toll-Free Phone Support: 866.815.7246

    Hours: 7:00 a.m. to 8:30 p.m. ET
    Monday–Friday (except holidays)

CBT Portal Links

CBT FSA Certification Timeline

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Last Modified on February 21, 2020