The Help Desk was created to serve all customers (teachers, students, administrators, and staff) and to resolve their technology issues as quickly as possible. T&IS relies heavily on our Tech Specialist at each school site to be the first line of defense with customer technical problems at their respective site. With almost 20,000 computing devices, 4,000 employees, and 34,000 students this is a monumental tasks. We express our sincere thanks to those in the trenches (Tech Specialist) who really make all the technology work day to day.
What cannot be handled by our Tech Specialist at our school and administrative sites is refered to the T&IS Help Desk where we have a small staff of very dedicated employees who dedicate themselves trying to get resolution to the elevated Help Desk request as quickly as possible.
Please include the following
We will answer you as soon as we can - we won't be able to tell if you're still in your jammies...
Contact the Help Desk at
https://leonschools.mojohelpdesk.com/mytickets
or 487-7524.
Help Desk hours are Monday - Friday 7 a.m. to 5 p.m.
"Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail regarding official business to the District or any of its employees. Instead, contact the District or individual employee by phone or in writing."
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โThe Leon County School District does not discriminate against any person on the basis of race, color, ethnicity, national origin, religion, age, sex (including transgender, gender nonconforming, and gender identity), marital status, disability, pregnancy, sexual orientation, or genetic information.โ