- Leon County Schools
- Help Desk
Technology (TIS)
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Schoolwires
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Helpdesk contacts
If you get stuck and can't find an answer yourself, reach out to us by emailing one of the following or create a ticket directly in MojoHelpdesk through ClassLink.
Help Request Area(s):
- Focus/Parent Portal -
- Student Information and Parent Portal related issues. Your first contact is the Registrar or Enrollment personal at your school.
- Your second contact is to send an email to: focushelp@leonschools.net
- Classlink - Classlink@leonschools.net
- Issues related to the Classlink application
- Schoolwires - Schoolwires@leonschools.net
- School/District related website issues
- Remind - Remind@leonschools.net
- Remind application issues
- Canvas - CanvasHelp@leonschools.net
- Canvas application issues
- Teams - TeamsHelp@leonschools.net
- MS Teams application issues
- Zoom - ZoomHelp@leonschools.net
- Issues related to Zoom or a request for a Zoom License
- Instructional Tech - InstructionalTechnology@leonschools.net
- Issues related to applications found in Classlink
- Curriculum - AcademicServices@leonschools.net
- Instructional Materials, School Accountability, Professional Learning
- Leon LEADS - AcademicServices@leonschools.net
- Issues related to Leon LEADS such as access to the application.
- Filter - Filter@leonschools.net
- Blocked websites for students and staff
- Skyward - SkywardHelp@leonschools.net
- Skyward application related issues
- Tech Specialists - Search for your School's Specialist
- A school's first line of defense
- HelpDesk - HelpDesk@leonschools.net
- Don't know who or what to ask
- Computer Security - TISSecurity@leonschools.net
- Computer Security related issues and locked accounts
- Enrollment Issues - www.leonschools.net/Page/58178
- Any enrollment related issues along with Parent Portal issues.
- MFA (Multifactor Authentication) Issues - TISSecurity@leonschools.net
- Questions related to MFA on a new phone or other MFA Authentication issues.
MFA Instructions - https://www.leonschools.net/mfa
- Questions related to MFA on a new phone or other MFA Authentication issues.
Please always include the following to make responses quicker
- Name (or students name and ID#)
- School you work at or Student attends
- Applications and a description of the problem you are having
- Good contact information (Cell phone, home, email)
We will answer you as soon as we can.
