If you are experiencing issues with ClassLink and other apps and websites on your mobile device there may be a compatability issue.
Below is a list of system requirements to help with diagnosing these issues.
Renaissance (Star Math, Star Reading, Accellerated Reader): System Requirements
iReady: System Requirements
Pearson Realize: System Requirements
Download Microsoft Teams - Microsoft Teams is available as a desktop application for Windows and MacOS. You can download the desktop version of Teams HERE.
Download Google Chrome - Most ClassLink applications work best in Google Chrome. You can download Chrome HERE.
Microsoft Teams App
Common ClassLink Issues:
If you are seeing an access denied error when logging into ClassLink your password may need to be reset. Please contact your teacher electronically to request a password reset.
Once logged into ClassLink you may not see the tiles you are looking for on the main dashboard. Sometimes students will organize them into folders. Folders will be displayed with multiple icons inside of them.
You can also type the tile name in the search bar and the dashboard will display the tile regardless of location.
Having problems getting into Renaissance, Focus or O365?
Why clearing or refreshing your cache?
Your browser has a folder in which certain items that have been downloaded are stored for future use. When visiting a webpage your browser checks if a copy of the files on the page is in its cache already. Some browsers refer to it's cach as Temporary Internet Files
There are some situtations when bypassing your browser's cache is prefered. Just clicking the refresh button (or hitting F5) won't be sufficient in this case, because this reloads the webpage while still using the old files from the cache. You need to refresh your cache first! Refreshyourcache.com contains step by step guides to clear your browser's cache forcing it to download the latest data from a website!
If you have any questions do not hesitate to contact your child's teacher electronically or the school at 488-9374.