TECH HELP CONTACT ORDER: 
Parent/Student → Teacher → School Techcon Cobb Helpdesk →  LCS Technology TIS Helpdesk

For Cobb Technology Support Helpdesk requests, please email COBB TECH Mojo Helpdesk-
cms@leonschools.mojohelpdesk.com

A Helpdesk ticket will be automatically created and you should receive an email with your Helpdesk Ticket ID number.

Provide the following information:

• Name of teacher/parent/student (9 digit student ID number) of person submitting request

• Email Address (for helpdesk ticket confirmation/further contact if needed)

• Describe Issue/Problem:  Need Password Reset?  Cannot login to ...? Error Message when...? 

Include any other useful information that may assist is resolving the tech issue, such as-

• Device type (PC, tablet, laptop, smartphone)...

• Program having problems with (ClassLink, Office 365, Remind, Focus, etc)...

• The more information provided with your initial tech help request, the less likelihood of a delay in processing due to further information required to resolve the issue.

Thank you very much.

COBB Tech Helpdesk