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TECH HELP CONTACT ORDER:
Thank you very much.
COBB Tech Helpdesk
TECH HELP CONTACT ORDER:
Parent/Student → Teacher → School Techcon Cobb Helpdesk → LCS Technology TIS Helpdesk
For Cobb Technology Support Helpdesk requests, please email COBB TECH Mojo Helpdesk-
cms@leonschools.mojohelpdesk.com
A Helpdesk ticket will be automatically created and you should receive an email with your Helpdesk Ticket ID number.
Provide the following information:
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Name of teacher/parent/student (9 digit student ID number) of person submitting request
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Email Address (for helpdesk ticket confirmation/further contact if needed)
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Describe Issue/Problem: Need Password Reset? Cannot login to ...? Error Message when...?
Include any other useful information that may assist is resolving the tech issue, such as-
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Device type (PC, tablet, laptop, smartphone)...
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Program having problems with (ClassLink, Office 365, Remind, Focus, etc)...
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The more information provided with your initial tech help request, the less likelihood of a delay in processing due to further information required to resolve the issue.
Thank you very much.
COBB Tech Helpdesk
Susan Clark, CMS Technology Coordinator